Why can it take up to one week for my order take to ship?

There is a one-week prep time before any stock items can ship. This time is required to process and prepare orders for shipment after they have been placed. During this week, various tasks are performed to ensure that the items are ready for delivery. Here's a breakdown of what typically happens during this prep time:

1. Order Confirmation: When an order is placed, the first step is to confirm the details of the order, including the items, quantities, and shipping address. This ensures that the order is accurate and complete.

2. Inventory Check: Once the order is confirmed, the inventory is checked to ensure that all the items are available in sufficient quantities. If any items are out of stock, it may take longer to fulfill the order, and the customer may be notified accordingly.

3. Packaging and Labeling: After confirming the availability of the items, the next step is to package them appropriately for shipment. This involves selecting the right packaging materials, arranging the items securely, and labeling them with the necessary information such as the customer's address, tracking numbers, and any required shipping labels.

4. Shipping Logistics: Once the items are ready for shipment, arrangements need to be made with shipping carriers or logistics providers. This involves scheduling pickups or drop-offs, preparing shipping labels, and coordinating with the carrier to ensure a smooth delivery process.

5. Tracking and Notifications: After the items are shipped, the customer may be provided with tracking information so they can monitor the progress of their delivery. This allows them to stay informed about the shipment's status and estimated delivery date.

6. Our one-week prep time takes into account these various steps and allows for sufficient time to complete them. It ensures that orders are processed accurately, items are properly packaged, and all necessary documentation and logistics are taken care of before the items are shipped out to our customers.

Do you offer international shipping? 

Yes, we are happy to ship to international destinations.

We primarily rely on USPS for international shipping, which is the most commonly used method. For most artwork shipments, we typically utilize USPS First-Class Mail International Service, which offers a cost-effective solution for international shipping. The shipping cost is determined based on factors such as the size, weight, and destination country of the artwork. Please note that there is an additional $5.00 processing fee for these orders, and we do not impose any additional fees beyond what is charged by USPS. Once you provide us with your complete order details, including your full information, we will gladly provide you with a shipping quote.

What is your return policy? 

We accept returns within 30 days of purchases made by the website. Direct purchases commercial purchases and commissioned works are not subject to this policy. To initiate a return, please email us and include the following information:

-Your name
-The title of the piece
-The date of purchase
-The purchase price (please include a screenshot or photo of the receipt if applicable)
-The reason for requesting a return
-If the art arrived damaged, please include a photo of the damage.

Please return it in the original packaging, if possible.

Your refund will be processed when the return has been received. Shipping and handling (international shipments) fees are non-refundable.

Please email us with any questions or concerns.